Sustainability Management

DENSO’s Sustainability Management

By incorporating the perspective of social sustainability within its management strategies, DENSO is working to improve its corporate value. In other words, DENSO is striving to contribute to the resolution of social issues through its businesses while at the same time generating profits.

Our approach to sustainability management shares the same intention as the DENSO Creed, and this approach represents the core of our management that we have inherited since our founding and provides us with the driving force for growth.

History of Our Sustainability Management

Automobiles have always had positive and negative aspects. On the one hand, they provide a safe and comfortable means of transportation. On the other hand, they adversely impact society in such ways as exhaust gas and traffic accidents. Since its inception, DENSO has always tackled social issues head on using an approach that involves maximizing the positive aspects of automobiles and minimizing the negative ones. By doing so, DENSO has realized growth by striving to make cars more eco-friendly, safer, and more comfortable and convenient.

The creation of the electric car “DENSO-GO” at the time of the Company’s founding, when our management faced various hardships, was an undertaking that embodies our ambition to make cars better. From the 1970s on, we have created employment opportunities and contributed to the development of local communities by promoting Monozukuri and Hitozukuri at our manufacturing bases around the world.

In addition, we have extended the technologies that we have cultivated for the automotive industry to the fields of factory automation (FA) and agriculture, thereby working to address new social issues such as labor and food shortages.

In these ways, we have been constantly implementing sustainability management that balances business growth with the resolution of social issues. We therefore consider sustainability to be a part of our DNA itself.

Sustainability Policy

We formulated the DENSO Group Sustainability Policy to ensure that all employees engage in actions that adhere to the DENSO Creed and our Basic Philosophy, and that are befitting of a Global company, amid their interactions with society and our stakeholders.


From the various issues that society faces, we determined the material issues (materiality) toward which we should give priority within the three themes of “green,” “peace of mind,” and “inspiring,” which we adopted under the DENSO Group Long-term Policy for 2030. Through our business activities, we will steadily work to resolve these issues.

Process for Determining Materiality

  1. Reflect on DENSOs past sustainabillty activities
  2. Identify social issues by referencing the SDGs and ESG trends(FTSE,MSCL,etc)
  3. Set priorities and determine targets by analyzing the degree of importance to the Company and to society as a whole
  4. Discuss with external experts(stakeholder engagement)
  5. Discuss and approve at the management level

Promotion structure

DENSO’s formal committees (Management Deliberation Meeting, Management Meeting, etc.) hold discussions and make reports on such matters as the direction of the Company’s sustainability management and the status of the Company’s overall sustainability activities.

In addition, the Global Strategy Headquarters, which serves as the organization for promoting sustainability management on a Companywide basis, provides support to and tracks the activities of each department and promotes the communication of sustainability-related information both inside and outside the Company. The divisions responsible for each individual sustainability theme receive instruction our various committees on the kinds of issues they should address and the activities they should pursue. These dedicated divisions then promote such activities in collaboration with other relevant divisions.

To lead the way in promoting sustainability, we select one sustainability leader in each department at DENSO (and one for each Group company) to spread and firmly establish sustainability awareness.

Specific activities – Activities to permeate Sustainability

Implementing sustainability management means that all divisions and employees consider how they can contribute to the resolution of social issues in their day-to-day work and take action to do so. Accordingly, we believe that sustainability management is the first step toward resolving social issues.

In light of this belief, we consider and promote a broad range of initiatives, such as activities to effectively raise awareness of sustainability among employees and communicate information, to ensure that each employee can speak about sustainability management in his or her own way and engage in appropriate actions. These initiatives are promoted in consideration of cultures in each area of operation and the corporate cultures of each Group company.

Also, to make sure that we convey how our efforts relate to society in an easy-to-understand manner for all of our stakeholders, including our employees, we are actively disseminating information and engaging in communication leveraging the SDGs, which have become a globally shared language.

Stickers placed on employee ID cards (Asia)

Educational tours (the EU)

In-house newsletters (Kyosan Denki Co., Ltd.)

Workshops (China)


Employee awareness

Meeting with outside lecturer

To approach sustainability a multifaceted perspective and to understand how our work relates to social issues and pursue efforts accordingly, we held meetings provided by outside lecturers (investors, officers in charge of sustainability at corporations, and members of international organizations) and workshops that helped deepen the understanding of sustainability among our employees.


Visualizing Sustainability within Our Fiscal Year Plans

When formulating the fiscal 2020 plans for each division and for each employee, we clearly indicated (leveraging the SDGs) how the themes of our major initiatives relate to the resolution of social issues in an effort to deepen the understanding of sustainability among all divisions and all employees.

Communicating Information

We publish the Sustainability Letter (in multiple languages) for DENSO Group employees. This letter contains a message the CEO regarding sustainability as well as relevant sustainability information.

Understanding the Level of Sustainability Awareness among Employees

We conduct an awareness survey to ascertain and check the level of understanding and implementation of sustainability by employees.
DENSO Corporation has held the "CSR Survey" annually since 2006 to assess and check the degree of understanding and implementation of CSR among employees.